BarristerServices

Barrister Global Services
Barrister Global Services offer customized service level agreements to deliver premium support ensuring that your critical IT hardware is repaired quickly and efficiently, eliminating down-time and lost productivity and improving overall performance.

These competitively priced services offer predictably hardware and software problem resolution and are supported by pre-approved service level agreements.

Maintenance Services for In-Warranty and Out-of-Warranty Equipment
We deliver full service maintenance covering both in-warranty and out-of-warranty multi-vendor equipment. Services include remedial maintenance, replacement parts and technical support. Services are available on-site or through our centralized depot facility, depending on your requirements and manufacturer guidelines.
. Coverage for products of over 200 manufacturers
. Available on a per item or per seat basis
. Provides fast turn-around of high-quality parts and advanced equipment exchange
. On-Site Service
. 4 hour, 8 hour or 16 hour response
. Same, next or second business day resolution
. Depot Repair Service
. Available for a broad range of equipment
. Ship or carry-in service
. 5 day return, 24 hour replacement

Point-of-Sale (POS) Maintenance Services for Retailers
We offer full service maintenance for your multi-vendor POS systems, including terminals, flat screens, monitors, digital signage, scanners, signature capture and verification devices, printers and in-store processors. We cover both in-warranty and out-of-warranty equipment, delivering on-site for your store locations throughout North America.
. On-Site Service

    * . Same and next business day resolution
    * . 8x5 and 7x24

. Depot Repair Service

    * . Ship or carry-in service
    * . 5 day return, 24 hour replacement

To support your store operations, we also provide on-site installation of POS terminals through our Advantage Install POST Pre-Packaged Services and on-site installation and servicing of kiosks through our Advantage Kiosk Services.

Technical Staff
We can provide on-site, dedicated technical staff to augment your internal IT resources as a cost effective alternative. We offer certified technicians and flexible scheduling to meet your exact requirements, including Hardware, Software and Network Engineers. These competitively priced resources are available on full or part-time basis to meet the challenges you face from break-fix repairs, desk side support, network administration and other activities.

Preventive Maintenance
Preventive maintenance services are available on an optional basis and can be priced on a flat fee, per device or per location rate. You have invested a significant amount of capital into your hardware infrastructure - so it only makes sense to protect that investment with regularly scheduled maintenance.